Conversing is so important, but can be difficult for many reasons. It is a skill that can mean the difference between productive business relationships or clients and employees that feel misunderstood and under appreciated.
Many people have lost the art of conversation, which is really just taking turns speaking and listening. Our electronic devices allow us to have an audience that we never have to speak to and when we listen, it is for our own pleasure, only.
Most of us enjoy talking, but many of us are not effective listeners, and just knowing that you are not a good listener is seldom enough to change the situation. Like any other life skill, listening needs to be practiced and improved to gain the benefits that can be achieved from itsuse.
True understanding comes from truly listening and the person speaking will most likely notice whether or not you are actually paying attention. If you are able to keep your mind on what is being said, instead of letting your thoughts wander, you will be part of a very small, very valuable group of people in this world and your professional and personal life will undoubted show it.